8.6.6 Handover requirements
Detailed information and instructions shall be provided to the homeowner.
The pack of information provided to the homeowner should include:
- user instructions for all systems installed
- contact details for all manufacturers of products used
- contact details for all installers of the products used
- key components installed
- a completed manufacturer’s certificate from an acceptable independent assessment organisation, Benchmark, MCS, electrical safety or suitable alternative
- details of the fuel type and source
- maintenance and servicing requirements
- warranties and/or guarantees for appliances including LZC technology
- customer information on how to use the technologies efficiently and effectively to minimise running costs.
Last updated: 2nd January 2025